Comments on: Customers getting the short end of the stick https://www.lusakatimes.com/2019/09/02/customers-getting-the-short-end-of-the-stick/ Keeping you Informed Wed, 04 Sep 2019 04:51:07 +0000 hourly 1 https://wordpress.org/?v=6.5.5 By: Walls https://www.lusakatimes.com/2019/09/02/customers-getting-the-short-end-of-the-stick/#comment-2767091 Wed, 04 Sep 2019 04:51:07 +0000 https://www.lusakatimes.com/?p=244815#comment-2767091 The other thing of note is the monthly fixed charge that is with electricity service provider, Zesco, so that as one doesn’t buy electricity units as in a case of unoccupied shop, they should be made to pay amounts close to K3 000 when they want to recharge. How unfair particularly that the units that were previously bought had not run out! How can this hitch be fixed?

]]> By: Walls https://www.lusakatimes.com/2019/09/02/customers-getting-the-short-end-of-the-stick/#comment-2767085 Wed, 04 Sep 2019 04:37:03 +0000 https://www.lusakatimes.com/?p=244815#comment-2767085 In reply to betters.

No, unless of course you remove your ‘katundu’ from your house as a show of not using it in one’s absence.

]]> By: Rajar https://www.lusakatimes.com/2019/09/02/customers-getting-the-short-end-of-the-stick/#comment-2766903 Tue, 03 Sep 2019 15:06:02 +0000 https://www.lusakatimes.com/?p=244815#comment-2766903 Good points government help us

]]> By: Umuntu mutwe https://www.lusakatimes.com/2019/09/02/customers-getting-the-short-end-of-the-stick/#comment-2766813 Tue, 03 Sep 2019 12:23:01 +0000 https://www.lusakatimes.com/?p=244815#comment-2766813 In reply to Ex-Maroon.

In South Africa bundles never expire until you use all of them. The guy who says they are discounted is not correct. We pay for value.

]]> By: One Sharby https://www.lusakatimes.com/2019/09/02/customers-getting-the-short-end-of-the-stick/#comment-2766715 Tue, 03 Sep 2019 08:26:31 +0000 https://www.lusakatimes.com/?p=244815#comment-2766715 This is very helpful post.
We need to support what is right
We need to enjoy our money.
Please those from our service provider please take note. We will be greatiful if you put it into consideration , otherwise am in support of this post 100%

]]> By: My tribe is Zambian https://www.lusakatimes.com/2019/09/02/customers-getting-the-short-end-of-the-stick/#comment-2766695 Tue, 03 Sep 2019 07:38:55 +0000 https://www.lusakatimes.com/?p=244815#comment-2766695 Let us support Muvi TV and buy trade kings and other local products. These South Africans are ungrateful.

]]> By: Cheng Cho https://www.lusakatimes.com/2019/09/02/customers-getting-the-short-end-of-the-stick/#comment-2766655 Tue, 03 Sep 2019 06:00:28 +0000 https://www.lusakatimes.com/?p=244815#comment-2766655 In reply to Joseph.

If they had a fixed charge per channel, we would plan ahead and perhaps pay up to 6 months in advance .

]]> By: Joseph https://www.lusakatimes.com/2019/09/02/customers-getting-the-short-end-of-the-stick/#comment-2766651 Tue, 03 Sep 2019 05:51:31 +0000 https://www.lusakatimes.com/?p=244815#comment-2766651 Let it be pay per view. Just pay for what you watch and how much you have watched just like our electricity and talk time when you don’t buy bundle s.. which reduced as you use.

]]> By: CeeJeyy https://www.lusakatimes.com/2019/09/02/customers-getting-the-short-end-of-the-stick/#comment-2766541 Mon, 02 Sep 2019 19:59:00 +0000 https://www.lusakatimes.com/?p=244815#comment-2766541 The issue brought out is very important. Let Mult Choice fix a charge per channel. Example you pick 10 channel and charged K50.00 per month it can work out. Also no need to show adverts from South Africa or Nigeria, it does not make sense at all. The Minister brought a valid point on data bundles not to be exipiring. But it seems it will die a natural death. These are issues which need support bcoz they concern money which is difficult to find.

]]> By: Dokowe https://www.lusakatimes.com/2019/09/02/customers-getting-the-short-end-of-the-stick/#comment-2766505 Mon, 02 Sep 2019 18:33:32 +0000 https://www.lusakatimes.com/?p=244815#comment-2766505 Great article. I stopped paying for DSTV 8 years ago, I now use GoTV and MuviTV.
I find it ironic that as much as people complain they still pay just as much for the same pathetic services. How do you expect not to get short changed with such kind of behavior?
One way we can get value for whatever things we want would be by supporting home grown solutions like Muvi TV. I believe with enough support they can be better than Multichoice, and through that support would change their business model to suit the needs of their customers.

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